Yesb asia — Terms and Conditions

1. Introduction & Eligibility

Welcome to the online gaming service operated by yesb asia (referred to herein as "we", "the Platform", or "the Company"). These Terms and Conditions ("Terms") constitute a legally binding agreement between you and yesb asia.

By using our website or platform, creating an account, or accessing any of our services, you are deemed to have fully read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these Terms, please discontinue use of our platform.

2. Account Register

To play on yesb asia, you must create a valid account. You are required to provide accurate and complete information at the time of registration. Opening an account with false or misleading information is strictly prohibited and may result in account termination.

• Each person may register only one account. If multiple accounts are found under the same person or household, all of them will be terminated.
• Please provide your correct name, mobile number, and email address at registration. This information is used for payment verification.
• You are solely responsible for keeping your account password confidential. Do not share your password with anyone.
• Yesb asia reserves the right to request additional documentation at any time for identity verification purposes (KYC process).
• The payment method (bKash / Nagad / Rocket) linked to your account must be registered in your own name.

3. Eligibility Requirements

The following requirements must be met to use yesb asia's services. By creating an account and agreeing to these Terms, you confirm that you meet all of these eligibility criteria.

4. Deposit & Withdrawal Policy

Yesb asia supports Bangladesh's local payment methods — bKash, Nagad, and Rocket. The following terms and conditions apply to all deposits and withdrawals.

• Minimum deposit amounts and maximum withdrawal limits are displayed on the platform and are subject to change.
• Deposits are generally credited to your account instantly. If your balance is not updated within 30 minutes, please contact support.
• Withdrawal requests are typically processed within 30 minutes and no longer than 24 hours.
• Withdrawals must be made through the same payment method used for the deposit.
• Wagering requirements must be completed before bonus funds can be withdrawn.
• Yesb asia reserves the right to conduct additional verification on any suspicious transactions.
• Yesb asia reserves the right to cancel any withdrawal resulting from a technical error or incorrect balance.

5. Bonuses & Promotional Offers

Yesb asia offers a variety of bonuses and promotional offers. This section of the Terms clearly outlines all conditions related to bonuses. By claiming any bonus, you agree to be bound by these conditions.

• Welcome Bonus: A bonus is offered on the first deposit for new members. It can only be withdrawn after the specified wagering requirements have been met.
• Wagering Requirement: The bonus amount must be wagered at a specified multiplier (typically 15x to 30x).
• Bonus Validity: Every bonus has a set expiry period. If wagering is not completed within that period, the bonus will be cancelled.
• Cashback Offer: Weekly or monthly cashback may be offered under specific conditions. Each offer has its own separate terms.
• Reload Bonus: Reload bonuses may be offered to existing members on subsequent deposits.
• Attempting to claim the same bonus more than once is strictly prohibited.
• Yesb asia reserves the right to modify or cancel any bonus offer at any time.

6. Gaming Rules & Fair Play

All games on yesb asia are powered by internationally certified Random Number Generator (RNG) technology. Fairness in every game is guaranteed in accordance with these Terms.

• Each game has its own rules, which are displayed before the game begins. Starting a game means you agree to those rules.
• If a game is interrupted mid-round due to a technical error, the bet for that round will be refunded.
• In the event of a dispute over a game outcome, our server logs will be considered the final and definitive record.
• The dealer's decision is final in Live Casino games.
• Exploiting any bug or system glitch is prohibited. Any winnings obtained this way will be voided.

7. Prohibited Activities

The following activities are strictly prohibited on the yesb asia platform. Any violation of these Terms will result in permanent account termination.

• Creating multiple accounts or using another person's account.
• Creating an account using a false identity or inaccurate information.
• Using any software, bot, or automation tool to play games.
• Money laundering or any suspicious financial activity.
• Attempting to hack or gain unauthorized access to the gaming system.
• Abusing the bonus system or attempting to claim the same bonus more than once.
• Threatening, harassing, or showing disrespectful behavior toward other players.
• Intentionally exploiting any platform bug or glitch for personal gain.

8. Account Closure & Suspension

You may close your account at any time. Likewise, yesb asia reserves the right to suspend or terminate any account for specified reasons.

• Voluntary Closure: You can close your account at any time by contacting support. Please withdraw any remaining funds before requesting closure.
• Self-Exclusion: As part of our responsible gaming commitment, you can temporarily suspend your account for a set period of time.
• Closed by Authority: Accounts may be suspended if rules are violated, suspicious activity is detected, or KYC verification fails.
• No bonus funds will be refunded after account closure. However, any legitimately won funds will be returned following verification.

9. Limitation of Liability

Yesb asia always strives to deliver the highest quality of service. However, there are limitations to our liability in certain situations, as set out in these Terms.

• Yesb asia is not responsible for any game interruption caused by loss of internet connection, power outage, or any other external factors.
• Yesb asia is not liable for any delays or failures caused by third-party payment providers (bKash, Nagad, Rocket).
• Yesb asia is not liable for any loss resulting from unauthorized access to your account caused by your own negligence.
• Yesb asia reserves the right to correct any incorrect balance or reward displayed as a result of an unexpected technical error.

10. Policy on Changes to Terms

Yesb asia reserves the right to update or modify these Terms and Conditions at any time. When changes are made, we follow the process outlined below:

• A notice will be posted on the platform prior to any major changes.
• The updated terms take effect from the date they are published.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• The date of the most recent update will always be shown at the top of this page.

11. Contact & Support

If you have any questions or concerns about these Terms, please get in touch with us. The yesb asia customer support team is available 24 hours a day, 7 days a week.

• Instant support is available via live chat.
• Email: [email protected]
• For dispute resolution, please contact our support team first. If the issue remains unresolved, you may escalate it to our licensing authority.